#CANNOT SIGN INTO MY MICROSOFT ACCOUNT HOW TO#
#CANNOT SIGN INTO MY MICROSOFT ACCOUNT WINDOWS 10#
#CANNOT SIGN INTO MY MICROSOFT ACCOUNT CODE#
#CANNOT SIGN INTO MY MICROSOFT ACCOUNT PASSWORD#

Otherwise, if you're using an older version of Windows 10 or haven't added security questions, you'll need to reset your device.

#CANNOT SIGN INTO MY MICROSOFT ACCOUNT CODE#

(This link appears after you enter an incorrect password.) Then enter the answers to the security questions and choose a new password. If you cant get a security code, or if your security code doesnt work, go to When you cant sign in to your Microsoft account and follow the instructions.

#CANNOT SIGN INTO MY MICROSOFT ACCOUNT PASSWORD#

If you’re using Windows 10, version 1803, and added security questions to your local account to help you reset your password, select Reset password on the sign-in screen. Select Ease of Access > On-screen keyboard and select the keys to type your password. Type your password using the on-screen keyboard. Otherwise, you'll need to reset your device. (This link appears after you enter an incorrect password.) Then enter the answers to the security questions and choose a new password. If you added security questions to your local account to help you reset your password, select Reset password on the sign-in screen. Sign in with your new Microsoft account password. Select Next again to return to the sign-in screen. If you dont have an alternate phone number or email address or you cant get to it, select I didnt get a code when youre prompted for a code at sign-in or I. On the Reset your password screen, create a new password, and then select Next. When you get the code as a text or email message on a separate device, enter it and then select Next. Learn more about security info and security codes If you choose text, type the last four digits of your phone number, and then select Send code. On the Verify your identity screen, choose to receive your security code either as a text or email message. On the Recover your account screen, type the characters displayed in the box below Enter the characters you see, then select Next. Select I forgot my password below the password text box. If there are multiple accounts on the PC, choose the one to reset. On the sign-in screen, type your Microsoft account name if it's not displayed. If you only see the Password icon, you have either a domain (work or school) account or a local account. If you see the Microsoft account icon, you're using a Microsoft account. To find out which kind of account you have, select Sign-in options on the sign-in screen.

#CANNOT SIGN INTO MY MICROSOFT ACCOUNT HOW TO#

How to reset your password depends on whether you’re using a Microsoft account or a local account to sign in. This way, you can double-check that you’re typing the right password or PIN before you enter it. If your password works, but shows your account is locked or interrupted, the site will walk you through those issues.īefore typing your password or PIN, select Reveal. Test your password by using another device to sign in to. If your previous password works, you’ll need to lock your device and then unlock it using your new password. If you recently changed your password, try entering your previous one again. To check your keyboard layout, select the input method (a three-letter code in the bottom-right corner). If you use more than one keyboard layout, make sure the keyboard language you’re trying to use is selected. If you’re using a Microsoft account, you can switch between entering a PIN and a password by selecting Sign-in options. Select Accessibility > On-screen keyboard and select the keys to type your password.Ĭheck that you’re entering the right information: a password in the Password field or a PIN in the PIN field. If you still can't unblock your account by entering the security code or changing your password, go to When you can't sign in to your Microsoft account.Try the following when typing your password to sign in: (Note: After troubleshooting and resolving the issue, remember to set the. For more tips about how to make your password secure, see Help protect your email account. Restart your device in normal mode and try to sign in with your original profile. Use capital letters, numbers, and symbols in your password, and try not to use the same password for different accounts. Make sure you create a strong, unique password to help keep your account secure. If you don't have an alternate phone number or email address or you can't get to it, select I didn’t get a code when you’re prompted for a code at sign-in or I don’t have access to these when you’re resetting your password and then follow the instructions.Īfter you enter the security code, you'll need to change your password to complete the unblocking process. If you have requested a security code, you can trust the message that arrives. Text messages may come from either ' MSFT', a short number, or a mobile number. You don't need a smartphone to receive a security code.

Cannot sign into my microsoft account